Terms of service

Effective Date: November 1, 2026

Overview

This website is operated by Altavere Labs, LLC, a limited liability company formed in Delaware, USA. Throughout the site, the terms “we,” “us,” and “our” refer to Altavere Labs, LLC.

By accessing our website, browsing our store, or purchasing our products, you agree to these Terms of Service and any additional policies referenced herein. If you do not agree to these terms, please do not use our website.

We reserve the right to update these Terms of Service at any time. Changes will become effective when posted on our website, subject to applicable law.

Products and Dietary Supplement Disclaimer

Altavere Labs offers products intended to support oral care and related wellness objectives. Products marketed as dietary supplements are subject to applicable dietary supplement requirements.

Statements on this website regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA). Products marketed as dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Read all product labels and instructions before use. Consult a qualified healthcare professional before using a dietary supplement, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

Do not exceed the recommended use instructions. Keep products out of reach of children and store them according to the product label.

Individual experiences may vary. Product descriptions are provided for informational purposes and do not replace professional dental or medical advice.

Eligibility and Accounts

You must be at least 18 years old to purchase products from our website.

You agree to provide accurate, complete, and current information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

We reserve the right to suspend or terminate accounts where permitted by law if fraudulent, unlawful, or abusive activity is suspected.

Pricing, Payments, and Orders

All prices are displayed in U.S. dollars unless otherwise indicated. Prices, product availability, and promotional offers may change without notice.

Applicable taxes and shipping charges will be calculated and displayed during checkout, as required by law.

We reserve the right to refuse, limit, or cancel orders where permitted by law, including orders involving suspected fraud, unauthorized transactions, pricing errors, or product availability issues. If payment has been collected for an order we cancel, we will arrange an appropriate refund.

Your order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance until the order is processed.

Product Information

We make reasonable efforts to describe and display our products accurately. However, packaging, colors, and other visual details may vary from website images.

Always refer to the actual product label for ingredients, directions, warnings, storage instructions, and other product-specific information.

Contact us if you have questions about a product before purchasing it.

Intellectual Property

All website content, including the Altavere Labs name, logos, product names, text, photographs, graphics, and other materials, is owned by or licensed to Altavere Labs, LLC, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as permitted by applicable law.

Certain Altavere Labs technologies may be covered by pending patent applications or other intellectual property rights.

Prohibited Uses

You may not use our website for unlawful purposes, attempt to interfere with its security or operation, submit fraudulent orders, or infringe the rights of Altavere Labs or others.

We reserve the right to take appropriate action against prohibited activity, subject to applicable law.

Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, and shipping providers. Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the content or practices of independent third-party websites, except as required by law.

Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes any warranty or consumer right that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Altavere Labs, LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms limits liability where such limitation is prohibited by law, including applicable consumer protection rights.

Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms, our website or our products will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, except where applicable law gives you the right to bring a claim elsewhere.

Contact Information

For questions about these Terms of Service, contact:

Altavere Labs, LLC
Email: care@altaverelabs.com
Business mailing address: 1433 W Pinyon Pines Way, South Jordan, UT 84095